We know you’re busy and planning a dance is just one more thing for your to-do list, so we want to provide you with the best-in-class service. Every school is assigned with a My School Dance representative that we call a Dance Partner to guide you through the setup and act as your point of contact throughout your ticket sales and dance planning process. We always have someone available on the day of your dance, and we give your students and parents our support number and email for any issues that may arise. At My School Dance we pride ourselves on our customer service and will do whatever you need to ensure you have a wonderful experience using our platform.  

 

 

Category: School

Each dance has its own landing page that you can share on your school’s website, post on social media, or send via your school’s preferred communication method with parents and students. If desired, we are also happy to create a custom landing page for your school’s website.  

 

Category: School

You dnot need to sell tickets through the app to use it. As mentioned before, we give you the ability to enter cash/check or complimentary tickets through the app.  

 

Category: School

Because we know that sometimes not all students are eligible to attend the dance, we give you the tools to prevent those students from purchasing tickets or having tickets purchased for them. We are happy to show you more on a walk-through, or you can find more information on the ‘Resources’ tab.  

 

Category: School

We do whatever we can to make sure that your students are not falsifying information. When your students enter any parent or admin information, they check off that they are held liable if it is discovered that the information is false. This is definitely more secure than a paper form, as you have access to the Parent/Admin Names and Emails in your reporting to confirm.  

 

Category: School

My School Dance allows you to build multiple ticket types that can vary based on grade, number of tickets, date, and create discount codes tied to specific students.

 

Category: School

My School Dance understands that you might still want to sell some tickets in cash/check or offer complimentary tickets to some students. We give you the capability to add these students into the system for them to follow the same process and receive their digital ticket. More information is available on the walkthrough or when you create your account on the ‘Resources’ tab.  

 

Category: School

Currently, the ability to edit school information such as creating an email domain lock, requiring student ID, or changing the address is limited to those with the ‘Principal’ role. If your Principal does not have a My School Dance account, you can contact support@myschooldance.com and we can edit your school information for you.  

 

Category: School

To set up accounts for other individuals who will be helping you check in, send the name/emails to your designated Dance Partner and we will create the accounts for you. To set the accounts up yourself, on your ‘Users’ tab select “New User”, add a Faculty -> Dance Admin -> Active Account, or the Dance Admin can request their own account on the create account page.  

 

 

Category: School

To change the name/email on a ticket, go to your ‘Manage Purchased Tickets’ dashboard, click on the ticket you would like to update, and select “Reassign”. Enter the correct or new email of the attendee. The email will pull in the name for the ticket if an account is created, if no account is created the name will appear blank until an account is created with that email.  

 

Category: School

Schools use My School Dance for lots of things, field trips, grad bashes, yearbook sales, basically anything that involves ticketing, permissions, and check-ins! 

 

Category: School

My School Dance provides tons of reporting to you at no additional cost. At any given moment you will know who purchased tickets, who they purchased tickets for, who has signed off on the agreements, when the agreements were signed, and all information about your dance revenues. We can show you all reporting available during our walkthrough.  

 

Category: School

My School Dance takes data privacy very seriously. We do not sell or distribute any data we collect from students, parents, or schools. To show our commitment to this, we submit to voluntary COPPA compliace verification through PRIVO, a Third-Party compliance specialist (more information available on our Privacy Policy).  

 

Category: School

There are two ways to get paid for your ticket sales. You can have your funds instantly deposited into your bank account of choice through our PCI Level 1 compliant payment processor, Stripe. If this does not work for your school, we can send you a check for your ticket sales every other week, every month, and/or after your ticket sales close date.  

 

Category: School

My School Dance does not require your school to sign any contracts. If needed, we are happy to fill out any forms your district requires for new vendors.  

 

Category: School

There is a small processing fee on the ticket that can be absorbed if desired. The processing fee is to utilize all the features of My School Dance in addition to a 2.9% + $.30 credit card processing fee. To get exact fees, please email support@myschooldance.com. 

 

 

Category: School

To sign up for My School Dance, head to https://app.myschooldance.com/register. Select your faculty role and choose your State and County from the dropdown. If your school is not listed select “Don’t see your school listed? Click Here”. Enter your school details and a My School Dance representative will approve your school and get back with you within 24 hours. If you aren’t ready to sign up quite yet, schedule a quick walkthrough with our team at https://www.myschooldance.com/. 

Category: School

To sign up for My School Dance, head to https://app.myschooldance.com/register. Select your faculty role and choose your State and County from the dropdown. If your school is not listed select “Don’t see your school listed? Click Here”. Enter your school details and a My School Dance representative will approve your school and get back with you within 24 hours. If you aren’t ready to sign up quite yet, schedule a quick walkthrough with our team at https://www.myschooldance.com/.

Category: School

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