How do I market the dance?

Monday, 27 January, 2020

Each dance has its own landing page that you can share on your school’s website, post on social media, or send via your school’s preferred communication method with parents and students. If desired, we are also happy to create a custom landing page for your school’s website.  

 

Do we need to sell tickets through the app to use the app?

Monday, 27 January, 2020

You dnot need to sell tickets through the app to use it. As mentioned before, we give you the ability to enter cash/check or complimentary tickets through the app.  

 

Can I manage eligibility?

Monday, 27 January, 2020

Because we know that sometimes not all students are eligible to attend the dance, we give you the tools to prevent those students from purchasing tickets or having tickets purchased for them. We are happy to show you more on a walk-through, or you can find more information on the ‘Resources’ tab.  

 

How can I confirm the students do not falsify their agreements?

Monday, 27 January, 2020

We do whatever we can to make sure that your students are not falsifying information. When your students enter any parent or admin information, they check off that they are held liable if it is discovered that the information is false. This is definitely more secure than a paper form, as you have access to the Parent/Admin Names and Emails in your reporting to confirm.  

 

Does it support different types of tickets?

Monday, 27 January, 2020

My School Dance allows you to build multiple ticket types that can vary based on grade, number of tickets, date, and create discount codes tied to specific students.

 

Can I still sell tickets in person?

Monday, 27 January, 2020

My School Dance understands that you might still want to sell some tickets in cash/check or offer complimentary tickets to some students. We give you the capability to add these students into the system for them to follow the same process and receive their digital ticket. More information is available on the walkthrough or when you create your account on the ‘Resources’ tab.  

 

How do I edit my school’s information or limit sign ups to our student email domains?

Monday, 27 January, 2020

Currently, the ability to edit school information such as creating an email domain lock, requiring student ID, or changing the address is limited to those with the ‘Principal’ role. If your Principal does not have a My School Dance account, you can contact support@myschooldance.com and we can edit your school information for you.  

 

How do I set up other admins to check students in?

Monday, 27 January, 2020

To set up accounts for other individuals who will be helping you check in, send the name/emails to your designated Dance Partner and we will create the accounts for you. To set the accounts up yourself, on your ‘Users’ tab select “New User”, add a Faculty -> Dance Admin -> Active Account, or the Dance Admin can request their own account on the create account page.  

 

 

How do I edit the name/email on the ticket?

Monday, 27 January, 2020

To change the name/email on a ticket, go to your ‘Manage Purchased Tickets’ dashboard, click on the ticket you would like to update, and select “Reassign”. Enter the correct or new email of the attendee. The email will pull in the name for the ticket if an account is created, if no account is created the name will appear blank until an account is created with that email.  

 

Is it just for dances?

Monday, 27 January, 2020

Schools use My School Dance for lots of things, field trips, grad bashes, yearbook sales, basically anything that involves ticketing, permissions, and check-ins!